Shipping policy
Shipping Policy
Thank you for shopping with Twennyfive.
Order Processing
All orders are processed within 3–7 business days. During new product drops, sales, or high-volume periods, processing times may be slightly longer.
Once your order has been packed and dispatched, you will receive a confirmation email containing your tracking information.
Shipping Within Australia
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times after dispatch:
- Standard Shipping: 2–8 business days
- Express Shipping (if available): 1–4 business days
Delivery times are estimates only and may vary depending on your location and the shipping carrier.
International Shipping
Twennyfive currently only ships to Australia. We look forward to expanding to more countries in the future.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can follow your parcel’s journey.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
Twennyfive is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Parcels
If your parcel appears to be lost or is experiencing a significant delay, please contact us at twennyfivee25@outlook.com. We’ll do our best to assist you and work with the shipping carrier to help resolve the issue.
Contact
If you have any questions regarding your order or shipping, please don’t hesitate to get in touch.
Email: twennyfivee25@outlook.com